Shipping policy
Shipping Methods
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Our Logistics Service
We ship internationally via DHL, UPS and FEDEX
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2. Discount of postage
We are a member of the elite group of international express companies. This affords us preferential prices for shipping. For example, we are a member of EMS and receive a 30% discount from the post office.
3. Shipping & delivery time
After you place an order, we will check your order and begin picking within 24 hours. As our established wholesalers, we will prioritize checking your order and preparing stock items for you. We will send out the goods within 1 working day. For new wholesalers, it usually takes 2 working days to send out.
Generally, it takes 5-7 working days to get an item delivered all over the world by DHL/FedEx/UPS, depending on where you live. It usually takes 10-15 working days by EMS (except for Russia). Occasionally, a shortage of goods could lead to a delay in delivery. If this happens, we will send you an email notification and no processes will be done until you respond. We can offer an exchange or cancel service for you according to your will.
4. Calculated the postage
When it comes to the ordering stage, the heavier the better. For example, the EMS express charge is almost the same price for 1 or 5 items, so buy more and save! This is because postage is calculated by weight, so the more you send at once, the cheaper the shipping cost will be per kg.
5. The shipping cost
The shipping cost can vary depending on a few factors: weight, delivery method, and destination country. We find it difficult to declare an exact shipping fee before you place an order (the weight of one-piece bikini is about 0.05kg, but the leather is about 0.3kg /pc). You can choose the shipping company you like; we will also check all the express and suggest the most suitable way for you. If you are not satisfied with our shipping fee, you can also choose to cancel your order or send a pre-paid box to collect your package.
6. The difference in logistics services between CN warehouse and US warehouse
The CN warehouses primarily support small international packages such as YunExpress, CneExpress, etc., which typically take 12-20 business days to reach North America and Europe. The CN warehouses also support express delivery services like UPS, FedEx, DHL, etc., which typically take 5-7 business days to reach North America and Europe.The US warehouse primarily supports courier services such as USPS and FedEx, typically delivering to customers within 3-5 business days.
